Relatico is a small German software company offering tools for both vendor master data, customer service and supplier relationship management. Its products serve companies of all sizes and industries.
Its CRM solutions aim to maximise the efficiency of your customer service team. You can easily distribute product documentation with PDoc Share, and keep your customers up to date with Relatico’s Knowledge Base. You’re also able to create a platform for customer feedback with Support Tickets and Customer Complaints tools.
Relatico’s SRM tools allow you to keep your purchasing and quality departments audit-ready:
PDoc Collect Express helps to organise your document request processes, storing all the necessary information on one readily-accessible platform. Meanwhile, Supplier Evaluation and Supplier Qualification tools streamline vendor performance reviews. Additionally, Relatico’s Corrective Actions allow you to conveniently manage and resolve incidents with business partners.
Their ultimate goal is to make SRM as easy as CRM.